At Kuwaitec United, we are committed to delivering your agriculture and farming products safely and efficiently.
Please review the following delivery information to understand how we handle the shipment and delivery of your orders.
1. Shipping Locations
We offer delivery services to customers within Kuwait and Saudi Arabia. If you are located in other regions, please contact our customer support for further assistance.
2. Delivery Timeframes
2.1 *Within Kuwait:* - Standard Delivery: Typically takes up to 4 business days.
2.2 *Within Saudi Arabia:* - Our Company will contact you to determine the timeframe for the overseas delivery
Please note that delivery times are estimates and may vary based on factors such as product availability, location, and any unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated based on your location, the weight of the products, and the selected delivery method. You will see the shipping cost during the checkout process before confirming your order.
4. Order Tracking
Once your order is processed and shipped, we will provide you with a tracking number and a link to track the status of your shipment. You can use this information to monitor the progress of your delivery.
5. Delivery Address
Please ensure that your delivery address is accurate and complete. We are not responsible for delayed or undeliverable shipments due to incorrect or incomplete addresses provided by the customer.
6. Delivery Confirmation
Upon successful delivery, you will receive a confirmation notification. If you are unavailable to receive the delivery, our courier service may leave a delivery attempt notice, and you can arrange for redelivery or pick up as instructed.
7. Receiving Your Order
When receiving your order, please carefully inspect the products for any visible damage or discrepancies. If you find any issues, please contact our customer support team within 1 day of delivery.
8. International Shipping
For customers outside Kuwait and Saudi Arabia, please note that additional customs and import duties may apply. You are responsible for any such fees and compliance with your country's import regulations.
9. Contact Us
If you have any questions or require assistance regarding the delivery of your order, please do not hesitate to contact our customer support team at email@example.com.